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Degraded

IX Routing - KCIX/STLIX/HOUIX

Jan 23, 2025 at 2:54am UTC
Affected services
po0.cr01.mci.trtnw.net

Resolved
Jan 23, 2025 at 3:16am UTC

Latency spikes appear to have subsided. We have re-enabled routing to the effected IXPs and will be monitoring for any further issues.

Created
Jan 23, 2025 at 2:54am UTC

KCIX, STLIX, and HOUIX are currently experiencing significant latency spikes. As a result, we have rerouted traffic away from these IXPs and notified all the exchanges and our providers of the issue. Peering traffic will now be directed through the lower-priority IXPs: GPC, MICE, and SIX. HE routing specifically will flow through GPC.