Maintenance
Tampa Node Maintenance
Resolved Nov 20, 2024 at 5:00am UTC
Tampa will be down for extended maintenance, customers are not effected.
Core Router Issues
Resolved Nov 13, 2024 at 12:48am UTC
Our core router has been experiencing issues and needs a complete rebuild from the ground up. We plan to carry out this work from Sunday into early Monday morning. During this time, we'll do everything possible to keep the network running, despite the router failing unexpectedly after seemingly solving prior issues.
Upgrading Core Router Firmware
Resolved Nov 4, 2024 at 2:01pm UTC
Hello,
We are upgrading our core router software to a version three releases newer and making enhancements to our core network to improve performance. During this process, there may be intermittent connectivity (on/off flapping) affecting downstream services. We will provide a status update once the upgrade is complete and services are fully restored.
Thank you for your understanding.