Maintenance
Upgrading Core Router Firmware
Resolved Nov 04 at 03:59am EST
Hello,
We are upgrading our core router software to a version three releases newer and making enhancements to our core network to improve performance. During this process, there may be intermittent connectivity (on/off flapping) affecting downstream services. We will provide a status update once the upgrade is complete and services are fully restored.
Thank you for your understanding.
Core Router Issues
Resolved Nov 03 at 07:48pm EST
Our core router has been experiencing issues and needs a complete rebuild from the ground up. We plan to carry out this work from Sunday into early Monday morning. During this time, we'll do everything possible to keep the network running, despite the router failing unexpectedly after seemingly solving prior issues.
Planned Outage
Resolved Jan 29 at 05:28am EST
After doing some updates on the routers, we moved onto the hypervisors. We ended up utilizing a bigger disk to expand capacity and migrated some vms to balance out the load on vx01. Migrations have finished, hypervisors are going to restart once more and everything will come back up following the restart shortly. Thank you for the patience! These changes will help things run smoothly through growing pains.
1 previous update
Hypervisor Restart
Resolved Jan 07 at 11:28am EST
We will be restarting all of our hypervisors following updates to the kernel.
Backbone Maintenance
Resolved Jan 05 at 06:31am EST
We will be doing routine maintenance on our backbone which will cause flapping with our BGP sessions and intermittent connectivity issues.