Maintenance

January 2026
Jan 14, 2026
3 maintenances

Intermittent Power - Denver

Maintenance

Resolved Jan 15, 2026 at 4:41am UTC

There have been intermittent power loss issues in Denver due to severe weather. No customer service has been affected.

Scheduled Maintenance - DEN

Maintenance

Resolved Jan 14, 2026 at 4:50pm UTC

We will be performing scheduled maintenance across our infrastructure to apply important upgrades and improvements. As part of this process, all systems will undergo a brief reboot.

During this time, there will be a short period of network downtime. Services may be temporarily unavailable while we complete these updates.

We appreciate your patience and understanding as we work to ensure our platform remains secure, stable, and up to date.

If you have any questions or concerns, please reach...

Scheduled Maintenance - MCI

Maintenance

Resolved Jan 14, 2026 at 9:35am UTC

We will be performing scheduled maintenance across our infrastructure to apply important upgrades and improvements. As part of this process, all systems will undergo a brief reboot.

During this time, there will be a short period of network downtime. Services may be temporarily unavailable while we complete these updates.

We appreciate your patience and understanding as we work to ensure our platform remains secure, stable, and up to date.

If you have any questions or concerns, please reach...

Jan 19, 2026
1 maintenance

Denver POP - Network Maintenance

Maintenance

Resolved Jan 19, 2026 at 7:35am UTC

Denver POP will be undergoing network maintenance for the next 48 hours, and will be offline. This does not effect any customers.

Jan 25, 2026
1 maintenance

Emergency Maintenance - MCI-VX02

Maintenance

Resolved Jan 25, 2026 at 10:06pm UTC

We are currently performing emergency maintenance and hardware upgrades on MCI-VX02, a customer-facing hypervisor. The system will remain offline until the remote hands work is complete.

We aim to maintain an uptime rate exceeding 99% and sincerely apologize for any inconvenience this may cause. No data loss is expected, and the hardware upgrades do not involve hard drives or SSDs.